Canada customs and IOR service is one of the most frequently asked topics on the Amazon Canada side. For sellers shipping products to Amazon Canada FBA warehouses from abroad, the Amazon DDP (Delivered Duty Paid) shipping model can offer clear advantages. To avoid issues at Canadian customs, however, duties must be paid in advance and the process must be handled through an importer (Importer of Record, IOR service). Our article on export customs declarations may also be helpful.
For DDP deliveries to its warehouses in Canada, Amazon requires the customs declaration to be filed correctly and all duties and taxes to be paid in advance. If the seller has no Canada-based IOR to handle these steps, products may be held at customs or refused by Amazon.
What Does an IOR Do in Amazon DDP Shipments?
The IOR (Importer of Record) is the company that files the declaration with Canadian customs, pays the duties and taxes, and ensures the product enters the country legally. Many foreign sellers need this role because they do not have a company in Canada.
As Export Partners, an Amazon SPN verified service provider, we offer a tailored solution for this process.
Our Canada Customs and IOR Service
For sellers planning DDP shipments to Amazon Canada, we provide the following services end to end:
- Filing the customs declaration in Canada
- IOR service: providing a Canada-registered IOR (Importer of Record)
- Tracking GST (5% goods and services tax) and customs duty payments
- On-time delivery to the Amazon FBA warehouse
- Reviewing documents such as the commercial invoice, packing list, HS code and CIF value
- Coordination with the logistics provider, the Amazon warehouse and the IOR in Canada
Why Is Amazon DDP Necessary?
Shipping DDP without an IOR service can carry real risks:
- The product may be held at Canadian customs
- Extra costs and delays may occur
- Amazon may refuse the delivery
- Customer satisfaction and brand reputation may suffer
For this reason, planning the DDP process correctly matters, especially for sellers with an Amazon FBA Canada operation.
A Reliable DDP Process with Export Partners
We offer this service not as an intermediary but as a partner that runs the process end to end on your behalf. The process is planned from the start with the document checklist we provide to our clients, and legal customs entries and Amazon deliveries are carried out smoothly through our partner companies in Canada. If you are planning to ship products to an Amazon FBA warehouse in Canada and want a duty-paid, smooth and on-time delivery with Amazon DDP, feel free to contact us.
